Privacy Policy

Privacy Policy

1) Information About the Collection of Personal Data and the Contact Details of the Data Controller

1.1
 We are pleased that you are visiting our website and thank you for your interest. Below you will find information about how we handle your personal data when you use our website. Personal data means any data that can be used to personally identify you.

1.2
 The controller responsible for data processing on this website in accordance with the General Data Protection Regulation (GDPR) is Shop Name. The person responsible for processing personal data is the natural or legal person who, alone or together with others, determines the purposes and means of processing personal data.

1.3
 For security reasons and to protect the transmission of personal data and other confidential content (such as orders or inquiries to the controller), this website uses SSL/TLS encryption. You can recognize an encrypted connection by the “https://” prefix and the padlock symbol in your browser’s address bar.

 

 

2) Data Collection When Visiting Our Website

When you use our website solely for informational purposes—meaning you do not register or otherwise submit information to us—we only collect data that your browser automatically transmits to our server (commonly known as “server log files”). When you access our website, we collect the following data, which is technically necessary for displaying the website:

  • The website you visited

  • Date and time of access

  • Volume of data transmitted (in bytes)

  • Source or referrer from which you arrived

  • Browser used

  • Operating system used

  • IP address (possibly in anonymized form)

This data is processed in accordance with Article 6(1)(f) of the GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not shared or used for any other purposes. However, we reserve the right to review the server log files retrospectively if there are concrete indications of illegal use.

 

 

3) Cookies

To enhance your visit to our website and to enable certain functions, we use cookies on various pages. Cookies are small text files stored on your device. Some cookies are deleted when your browser session ends (i.e., after you close your browser), while others remain on your device (persistent cookies) and help us or our partner companies recognize your browser on your next visit.

When cookies are set, they may collect and process certain user information—such as browser type, location data, and IP addresses—in varying degrees. Persistent cookies are automatically deleted after a predetermined period, which may vary depending on the cookie.

Sometimes, cookies also help to simplify the ordering process by storing your settings (for example, remembering the contents of a virtual shopping cart for a later visit). If any cookies implemented by us process personal data, this processing is carried out either pursuant to Article 6(1)(b) of the GDPR for the execution of a contract or pursuant to Article 6(1)(f) of the GDPR to protect our legitimate interests in ensuring the best possible functionality of the website and a customer-friendly, effective browsing experience.

In some cases, we work with advertising partners who help us make our online offering more interesting for you. In such instances, cookies from partner companies (third-party cookies) may also be stored on your device during your visit. Should we work with such advertising partners, you will be informed separately and in detail about the use of these cookies and the scope of the data collected.

Please note that you can configure your browser to notify you when cookies are being set, so you can decide individually whether to accept them or to reject them either in specific cases or altogether. Each browser manages cookie settings differently; please refer to the help menu of your browser for instructions on how to change your cookie settings. You can find instructions for the respective browsers at the following links:

Please be aware that if you choose not to accept cookies, some functionalities of our website may be limited.

 

 

4) CONTACTING US
 When you contact us (e.g., via contact form or email), personal data is collected. The specific data collected in the case of a contact form is evident from the respective contact form. This data is stored and used solely for the purpose of responding to your inquiry or for contacting you and handling the associated technical administration. The legal basis for processing this data is our legitimate interest in responding to your inquiry under Art. 6(1)(f) GDPR. If your contact aims at concluding a contract, an additional legal basis for processing is Art. 6(1)(b) GDPR. Your data will be deleted after the final processing of your request, provided that the circumstances indicate that the matter has been fully resolved and there are no statutory retention obligations.

5) DATA PROCESSING WHEN CREATING A CUSTOMER ACCOUNT AND FOR CONTRACT EXECUTION
 Pursuant to Art. 6(1)(b) GDPR, personal data is also collected and processed when you provide it to us for the execution of a contract or when creating a customer account. The specific data collected is evident from the respective input forms. You can delete your customer account at any time by sending a message to the address of the responsible party mentioned above. We store and use the data you provide for contract execution. After the contract is fully processed or your customer account is deleted, your data will be blocked in compliance with tax and commercial retention periods and deleted after these periods expire, unless you have expressly consented to further use of your data or we have reserved the right to further legally permitted use, about which we inform you below.

6) USE OF YOUR DATA FOR DIRECT MARKETING

6.1 Subscription to our email newsletter
 If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information required for sending the newsletter is your email address. Providing additional data is voluntary and is used to address you personally. We use the so-called double opt-in procedure for sending the newsletter. This means that we will only send you an email newsletter if you have explicitly confirmed that you consent to receiving the newsletter. We will then send you a confirmation email asking you to confirm that you wish to receive newsletters in the future by clicking a corresponding link.

By activating the confirmation link, you give us your consent to use your personal data according to Art. 6(1)(a) GDPR. When registering for the newsletter, we store the IP address provided by your internet service provider (ISP) and the date and time of registration to track any possible misuse of your email address at a later date. The data collected when registering for the newsletter is used exclusively for promotional communication via the newsletter. You can unsubscribe from the newsletter at any time using the link provided in the newsletter or by sending a corresponding request to the responsible party mentioned above. After unsubscribing, your email address will be promptly deleted from our newsletter distribution list unless you have expressly consented to further use of your data or we have reserved the right to further legally permitted use, about which we inform you in this statement.

6.2 Sending email newsletters to existing customers
 If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services from our range via email. For this, we do not need to obtain separate consent from you. Data processing is carried out solely based on our legitimate interest in personalized direct advertising under Art. 6(1)(f) GDPR. If you initially objected to the use of your email address for this purpose, we will not send you any emails. You have the right to object to the use of your email address for this advertising purpose at any time, with future effect, by notifying the responsible party mentioned at the beginning. For this, you will only incur transmission costs according to the basic tariffs. Upon receiving your objection, we will immediately stop using your email address for advertising purposes.

7) DATA PROCESSING FOR ORDER PROCESSING

7.1 The personal data we collect is passed on to the transport company responsible for delivery as part of contract fulfillment, as far as it is necessary for delivering the goods. We pass on your payment data to the authorized credit institution as part of the payment processing, insofar as this is necessary for payment handling. If we use payment service providers, we explicitly inform you about them below. The legal basis for passing on the data is Art. 6(1)(b) GDPR.

7.2 Use of payment service providers

  • PayPal
     If you select payment via PayPal, credit card via PayPal, direct debit via PayPal, or—if offered—"purchase on account" or "installment payment" via PayPal, your payment data will be transmitted to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. The transmission takes place under Art. 6(1)(b) GDPR and only as far as it is necessary for payment processing.

PayPal reserves the right to conduct a credit check for the payment methods credit card via PayPal, direct debit via PayPal, or—if offered—"purchase on account" or "installment payment" via PayPal. For this purpose, your payment data may be passed on to credit agencies under Art. 6(1)(f) GDPR based on PayPal's legitimate interest in determining your payment ability. The credit check result regarding the statistical probability of non-payment is used by PayPal to decide whether to provide the respective payment method. The credit report may contain probability values (so-called score values). If score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things, is incorporated into the calculation of score values.

For further data protection information, including the credit agencies used, please refer to PayPal's privacy policy:
 https://www.paypal.com/de/webapps/mpp/ua/privacy-full

You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if it is necessary for contractual payment processing.

  • SOFORT
     If you select the payment method "SOFORT," payment processing is carried out via the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "SOFORT"), to whom we transmit your information provided during the order process along with information about your order under Art. 6(1)(b) GDPR. SOFORT GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). The transmission of your data is carried out solely for payment processing with the payment service provider SOFORT and only as far as it is necessary.

Further information about SOFORT's data protection regulations can be found at:
 https://www.klarna.com/sofort/datenschutz

 

 

8) CONTACT FOR REVIEW REMINDER
 Own review reminder (not sent through a customer review system)

We use your email address for a one-time reminder to submit a review of your order for the review system we use, provided you have given us explicit consent in accordance with Art. 6 Para. 1 lit. a GDPR during or after your order.
 You can withdraw your consent at any time by sending a message to the data controller.

9) USE OF SOCIAL MEDIA: SOCIAL PLUGINS
 9.1 Facebook Plugins with Shariff Solution
 Special additional customs clearance costs and/or import duties are not included in the price and are the responsibility of the customer.

Our website uses social plugins ("plugins") of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook").

To increase the protection of your data when visiting our website, these buttons are not fully functional plugins but are embedded using an HTML link. This ensures that no connection to Facebook's servers is made when you visit a page of our website that contains such buttons. If you click the button, a new browser window will open, directing you to Facebook's page, where you can interact with the plugins after entering your login data (if applicable).

Facebook Inc., based in the USA, is certified under the U.S.-EU Privacy Shield framework, which ensures compliance with the data protection level applicable in the EU.

For the purpose and scope of data collection and the further processing and use of the data by Facebook, as well as your rights and options to protect your privacy, please refer to Facebook's privacy policy: https://www.facebook.com/policy.php

9.2 Google+ Plugins as Shariff Solution
 Our website uses social plugins ("plugins") from the social network Google+, which is operated by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

To increase the protection of your data when visiting our website, these buttons are not fully functional plugins but are embedded using an HTML link. This ensures that no connection to Google's servers is made when you visit a page of our website that contains such buttons. If you click the button, a new browser window will open, directing you to Google+'s page, where you can interact with the plugins after entering your login data (if applicable).

Google LLC, based in the USA, is certified under the U.S.-EU Privacy Shield framework, which ensures compliance with the data protection level applicable in the EU.

For the purpose and scope of data collection and the further processing and use of the data by Google, as well as your rights and options to protect your privacy, please refer to Google's privacy policy: https://www.google.com/intl/de/policies/privacy/

9.3 Instagram Plugin as Shariff Solution
 Our website uses social plugins ("plugins") from the online service Instagram, which is operated by Instagram LLC., 1601 Willow Rd, Menlo Park, CA 94025, USA ("Instagram").

To increase the protection of your data when visiting our website, these buttons are not fully functional plugins but are embedded using an HTML link. This ensures that no connection to Instagram's servers is made when you visit a page of our website that contains such buttons. If you click the button, a new browser window will open, directing you to Instagram's page, where you can interact with the plugins after entering your login data (if applicable).

Instagram LLC, based in the USA, is certified under the U.S.-EU Privacy Shield framework, which ensures compliance with the data protection level applicable in the EU.

For the purpose and scope of data collection and the further processing and use of the data by Instagram, as well as your rights and options to protect your privacy, please refer to Instagram's privacy policy: https://help.instagram.com/155833707900388/

10) ONLINE MARKETING
 10.1 DoubleClick by Google

This website uses the online marketing tool DoubleClick by Google, operated by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("DoubleClick").

DoubleClick uses cookies to display relevant ads to users, improve campaign performance reports, or prevent a user from seeing the same ad multiple times. Google captures which ads are shown in which browser via a cookie ID, preventing ads from being shown repeatedly. The processing is based on our legitimate interest in the optimal marketing of our website according to Art. 6 Para. 1 lit. f GDPR.

Additionally, DoubleClick can use cookie IDs to capture so-called conversions related to ad requests. For example, when a user sees a DoubleClick ad and later visits the advertiser's website using the same browser and makes a purchase. According to Google, DoubleClick cookies do not contain personal information.

Due to the marketing tools used, your browser automatically establishes a direct connection to Google's server. We have no influence on the scope and further use of the data collected through the use of this tool by Google, and therefore inform you as far as we know: By integrating DoubleClick, Google receives the information that you have visited the corresponding part of our website or clicked on an ad. If you are registered with a Google service, Google can associate the visit with your account. Even if you are not registered with Google or logged in, it is possible that the provider will capture and store your IP address.

If you wish to object to participating in this tracking procedure, you can deactivate cookies for conversion tracking by adjusting your browser to block cookies from the domain www.googleadservices.com at https://www.google.de/settings/ads, but this setting will be deleted if you delete your cookies. Alternatively, you can learn about cookie placement and make settings via the Digital Advertising Alliance at www.aboutads.info. Finally, you can configure your browser to notify you about cookie placement and decide on acceptance individually or exclude the acceptance of cookies for certain cases or entirely. If you do not accept cookies, the functionality of our website may be restricted.

Google LLC, based in the USA, is certified under the U.S.-EU Privacy Shield framework, which ensures compliance with the data protection level applicable in the EU.

For further information on DoubleClick by Google's privacy policy, visit: https://www.google.de/policies/privacy/

10.2 Use of Google AdWords Conversion Tracking

This website uses the online advertising program "Google AdWords" and, in the context of Google AdWords, uses Conversion Tracking from Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). We use Google AdWords to draw attention to our attractive offers using ads (so-called Google AdWords) on external websites. In relation to the data from the advertising campaigns, we can determine how successful the individual marketing measures are. Our goal is to show you ads that are of interest to you, make our website more attractive to you, and achieve a fair calculation of advertising costs.

The cookie for conversion tracking is set when a user clicks on an ad served by Google. Cookies are small text files stored on your computer system. These cookies generally expire after 30 days and do not serve for personal identification. If the user visits certain pages on this website and the cookie has not expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Therefore, cookies cannot be tracked across the websites of AdWords customers. The information collected by the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers are informed about the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that would allow for personal identification of users.

If you do not wish to participate in tracking, you can block the use of the Google Conversion Tracking cookie by adjusting your internet browser settings. You will then not be included in the conversion tracking statistics. We use Google AdWords based on our legitimate interest in targeted advertising according to Art. 6 Para. 1 lit. f GDPR.

Google LLC, based in the USA, is certified under the U.S.-EU Privacy Shield framework, which ensures compliance with the data protection level applicable in the EU.

For further information on Google's privacy policy, visit: https://www.google.de/policies/privacy/

You can permanently disable cookies for ad preferences by preventing them through your browser software or by downloading and installing the browser plugin available at https://www.google.com/settings/ads/plugin?hl=de.

Please note that certain features of this website may not be available or may be limited if you disable the use of cookies.

11) WEB ANALYTICS SERVICES
 Google (Universal) Analytics

This website uses Google Analytics, a web analytics service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and allow analysis of your use of the website. The information generated by the cookie about your use of this website (including the truncated IP address) is generally transmitted to a server of Google in the USA and stored there.

This website uses Google Analytics exclusively with the "_anonymizeIp()" extension, which ensures anonymization of the IP address by truncation and excludes direct personal identification. With the extension, your IP address is truncated by Google within member states of the European Union or other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. In these exceptional cases, this processing is carried out according to Art. 6 para. 1 lit. f GDPR based on our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes.

On our behalf, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage. The IP address transmitted by your browser in the context of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by adjusting your browser software accordingly; however, we point out that you may not be able to fully use all the features of this website in that case. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of these data by Google by downloading and installing the browser plugin available at the following link:
 https://tools.google.com/dlpage/gaoptout?hl=en

Alternatively, you can click the following link to set an opt-out cookie that will prevent future collection by Google Analytics within this website (this opt-out cookie works only in this browser and only for this domain, if you delete your cookies in this browser, you will need to click this link again):
 Disable Google Analytics

Google LLC, based in the USA, is certified under the US-European Privacy Shield agreement, which ensures compliance with the level of data protection required in the EU.

This website also uses Google Analytics for cross-device analysis of visitor flows, conducted through a user ID. Upon first visiting a page, a unique, persistent, and anonymized ID is assigned to the user, which is set cross-device. This allows the assignment of interaction data from different devices and sessions to a single user. The user ID does not contain any personal data and does not transmit such data to Google.

The data collection and storage related to the user ID can be revoked at any time with effect for the future. To do so, you must disable Google Analytics on all systems you use, such as in another browser or on your mobile device.
 You can deactivate it by using a Google browser plugin:
 https://tools.google.com/dlpage/gaoptout?hl=en

Alternatively, click the following link to set an opt-out cookie that will prevent future collection by Google Analytics on this website:
 Disable Google Analytics

Further information on Universal Analytics can be found here:
 https://support.google.com/analytics/answer/2838718?hl=en&ref_topic=6010376

 

 

12) RETARGETING / REMARKETING / RECOMMENDATION ADVERTISING
 Facebook Custom Audience via Pixel Method

This website uses the "Facebook Pixel" from Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). If you give your explicit consent, this allows the tracking of user behavior after they have viewed or clicked on a Facebook ad. This process is used to evaluate the effectiveness of Facebook ads for statistical and market research purposes and may help optimize future advertising efforts.

The data collected is anonymous to us, meaning we cannot draw conclusions about the identity of users. However, the data is stored and processed by Facebook, so it may be linked to the respective user profile, and Facebook can use the data for its own advertising purposes in accordance with Facebook's Data Use Policy:
 https://www.facebook.com/about/privacy/

You can allow Facebook and its partners to display advertisements on and off Facebook. A cookie may also be stored on your computer for these purposes. These processing activities only occur with your explicit consent in accordance with Art. 6 para. 1 lit. a GDPR.

Consent for using the Facebook Pixel can only be granted by users who are older than 13 years. If you are younger, please ask your parents for permission.

Facebook Inc., based in the USA, is certified under the US-European Privacy Shield agreement, which ensures compliance with the level of data protection required in the EU.

To disable the use of cookies on your computer, you can set your internet browser to prevent future cookies from being placed on your computer or delete any cookies already stored. However, disabling all cookies may mean that some features on our websites cannot be performed. You can also disable the use of cookies by third-party providers such as Facebook on the following website of the Digital Advertising Alliance:
 https://www.aboutads.info/choices/

Google AdWords Remarketing

Our website uses Google AdWords Remarketing features, allowing us to advertise for this website in Google search results and on third-party websites. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). For this purpose, Google places a cookie in your browser, which automatically enables interest-based advertising based on the pages you have visited through a pseudonymous cookie ID. The processing is carried out based on our legitimate interest in the optimal marketing of our website in accordance with Art. 6 para. 1 lit. f GDPR.

Further data processing only takes place if you have given Google permission to link your web and app browsing history to your Google account and use information from your Google account to personalize ads that you see on the web. If you are logged into Google during your visit to our website, Google will use your data along with Google Analytics data to create and define audience lists for cross-device remarketing.

You can permanently deactivate the setting of cookies for ad preferences by downloading and installing the browser plugin available at:
 https://www.google.com/settings/ads/onweb/

Alternatively, you can visit the Digital Advertising Alliance's website at www.aboutads.info to learn more about the use of cookies and make related settings. Finally, you can set your browser to notify you when cookies are being set and decide individually whether to accept them, or you can exclude the acceptance of cookies for certain cases or generally. If you do not accept cookies, the functionality of our website may be limited.

Google LLC, based in the USA, is certified under the US-European Privacy Shield agreement, which ensures compliance with the level of data protection required in the EU.

Further information and privacy policies regarding advertising and Google can be found here:
 https://www.google.com/policies/technologies/ads/

 

 

13) RIGHTS OF THE DATA SUBJECT
 13.1 The applicable data protection law grants you extensive rights regarding the processing of your personal data, which are outlined below:

Right to Information under Art. 15 GDPR: You have the right to be informed about your personal data processed by us, including processing purposes, categories of data, recipients of your data, planned retention periods, and more.

Right to Rectification under Art. 16 GDPR: You have the right to immediately rectify incorrect data and/or complete incomplete data.

Right to Erasure under Art. 17 GDPR: You have the right to request the deletion of your personal data when certain conditions are met.

Right to Restriction of Processing under Art. 18 GDPR: You have the right to request the restriction of your data processing while verifying the accuracy of your data, if you oppose data deletion, or need the data for legal claims.

Right to Notification under Art. 19 GDPR: If you have exercised any of the rights to rectify, erase, or restrict processing, we are obliged to notify recipients of your data about the changes.

Right to Data Portability under Art. 20 GDPR: You have the right to receive your data in a structured, machine-readable format or transfer it to another controller.

Right to Withdraw Consent under Art. 7 para. 3 GDPR: You have the right to withdraw consent for data processing at any time, with future effect.

Right to Complain under Art. 77 GDPR: If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority.

13.2 RIGHT TO OBJECT

If we process your personal data based on a legitimate interest, you have the right to object to this processing for reasons related to your particular situation.